How to solve Super MB Star C3 Internal error

As the professional Benz vehicles diagnose tool, Super MB Star C3 with online update is welcomed by Benz owners from worldwide.

One of our customer meet this error prompt when use star work on his cars, and meet error: Internal error: File XWSAPI.EXE not found;application launch is aborted.

Analysis: if you want to use WIS to check the wiring diagram, you need to directly go to WIS on the desktop, click it to open to check. Not direct jump to WIS from other function or other ways.

Solution: Close this prompt. Go to desktop and open WIS on desktop to do this function.